Archive for the ‘Hospitality Trends’ Category

5 Marketing Strategies For Hotels As They Enter The Next Phase

June 12th, 2020 Mark Ellis General, Hospitality Trends, Marketing

You may be tired of hearing about ‘the new normal’ and ‘life after COVID-19’, but whatever name this new era is given, it’s something we all have to face in the hospitality industry. More specifically, this is a moment we must seize because we’re entering an era that will present plenty of opportunities for the… (more)

How to get your hotel ready for domestic travelers

There’s a reason CNBC recently published their top 10 cities for summer staycations. As 2020 returns to some form of normality, taking a vacation in your own country is likely to be a common choice for many families. This could be fantastic news for U.S. hoteliers. The ability to tap into a growing domestic travel… (more)

How To Make The Most Out Of The Summer Season (for 2020 and 2021)

May 28th, 2020 Lisa Livingston Hospitality Trends, Marketing

There’s no doubt that this summer will be a very different one. Post COVID-19 pandemic, no one really knows what the ‘new normal’ is going to look like. But, that doesn’t mean hoteliers can’t make the most of the opportunities that will begin to present themselves as the world reopens for business. With summer rapidly approaching… (more)

Five Benefits of Switching to a Cloud-based PMS 

May 13th, 2020 Lisa Livingston Hospitality Trends, Hotel Property Management

If you have been working in hotels since the 1990’s or before it’s likely you’re using an outdated PMS system to run the property. Prior to the PMS software technology boom, it was common practice to use a simplistic reservation system to keep track of guest comings and goings. While your outdated PMS system may… (more)

New Hotel Cleaning Standards Released by AHLA in Wake of COVID-19

May 6th, 2020 Mark Ellis Hospitality Trends, Latest News

Earlier this week, the American Hotel & Lodging Association (AHLA) introduced new health and safety protocols in response to the COVID-19 pandemic. Dubbed ‘Safe Stay’, this industry-wide initiative is designed to prepare the country’s hotels for the potential flood of guests and employees once the sector gets back into gear. The premise behind Safe Stay… (more)

How to implement online ordering at your hotel restaurant

April 27th, 2020 Mark Ellis General, Hospitality Technology, Hospitality Trends

It’s thought that 60% of US consumers order takeout at least once per week. And, when they do, 34% of them will spend at least $50 on a single order. Food delivery is big business and, at the time of writing, the COVID-19 lockdown is forcing many restaurant operators to join what is clearly far… (more)

How to make your hotel eco-friendly in 2020

April 21st, 2020 Mark Ellis Hospitality Trends

If you’re currently looking to the future as an independent hotelier, you might have eco-friendliness in mind. This is partly because the vast majority of travelers want to travel sustainably. Therefore, if you’re a hotelier who wants to stand out from the rest, you can use it as a differentiator. 1. Ensure every room has… (more)

How Future-Proof is Your Hotel Property Management System?

The Hotel Property Management System (PMS) is essential for guest satisfaction and business success. If, however, you’re operating a PMS that isn’t ready for the new breed of hotel guest or doesn’t embrace new hospitality technology, then it’ll quickly show its age and leave you trailing the competition. The technology available to modern hoteliers is… (more)

5 Future Proofing Tasks for Hoteliers During Downtime

March 26th, 2020 Mark Ellis Hospitality Trends

If your hotel is currently closed through no fault of your own, you might be wondering how to ensure you can hit the ground running once the doors reopen. The good news is that when you’re ready to get back into business, you’ll hopefully be met with the task of welcoming a flood of guests… (more)