Archive for the ‘Hospitality Trends’ Category

Four Reasons Smart Hotel Automation May Be Right For Your Property 

As the hospitality industry adapts to changing technology to provide better a better guest experience, they are turning towards automation to keep the technology cutting edge. Technology like automation, and smart technology features are creating quite the buzz around the hotel industry, but they are also making quite the impact on travelers and hoteliers worldwide. According to reports… (more)

What Is Your Email IQ? The Email Etiquette of Modern Hoteliers

September 19th, 2019 Lisa Livingston General, Hospitality Trends, Marketing, Online Bookings

With online reservations being at an all time high, there aren’t a lot of hoteliers that don’t send out email communications to their guests before, during or after their travel. However, are the emails you’re sending convey the right message for your property? Every property is different, and the amount of email communication a flagged… (more)

How to Attract Bleisure Travelers to Your Property and Keep Them Coming Back

September 10th, 2019 Lisa Livingston General, Hospitality Trends, Marketing

Just like the mullet fashion trend of the 70s the bleisure traveler is a business in the front party in the back traveler. You may be wondering, what is bleisure travel? To put it simply, bleisure travel is this: Say your guest has a business meeting Tuesday and Wednesday but they decide to extend their stay through Saturday… (more)

What You Need to Know About Ransomware and Your Hotel

August 28th, 2019 Lisa Livingston Cloud PMS, Hotel PMS

Did you know that ransomware attacks have increased over 97% in the past two years, and new businesses will fall victim to ransomware every 14 seconds in 2019 and every 11 seconds by 2021 (Phoenix NAP)? It’s no secret that ransomware attacks have become more prevalent and sophisticated over the years, but have you been… (more)

How These Three Technologies Can Enhance Your Guest Experience

There aren’t a lot of businesses these days that don’t have some form of automation; from airline ticket counters, to self-checkouts at the grocery store, automation can be considered a blessing and a curse. However, while full automation may reduce operational and staffing costs, in the hotel industry it also eliminates the ability to utilize… (more)

How Hoteliers Can Combat The Share Economy

August 13th, 2019 Lisa Livingston Hotel PMS

The sharing economy is a relatively new concept only having been around for approximately ten years. Sharing economy is nothing more than a consumer or company that can provide an under-utilized good to a consumer for money. However, the sharing economy hasn’t had a profound effect on the hotel industry until very recently. With most… (more)

Are 2019 Hotel Marketing Trends Knocking It Out of The Park for Your Property?

August 1st, 2019 Lisa Livingston Hospitality Trends, Hotel PMS

Out of all the 2019 hotel marketing trends, there are some that are being called the “next big thing” regarding boosting your property’s revenue. However, when attempting to decide which marketing trends will work for your property how do you make the right decision? Check out our top marketing trends for 2019, and then see… (more)

Upselling: Creating A Unique Guest Experience

Hoteliers seem to struggle to find ways to increase revenue, but by implementing an upselling strategy that goes beyond the typical freebie offer is sometimes all that is necessary to create a unique guest experience and increase revenue. The first step in implementing an upsell program for your property is to determine the upsell opportunities… (more)

InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference

Connect with our team at the 2019 innQuest Users Conference to become a roomMaster expert yourself Not only does innQuest Software believe in providing the best possible hotel PMS to our clients, but we strive to ensure our clients can master their software. Our clients becoming experts in roomMaster will only help your revenue grow,… (more)